● Gain skills with Australia’s largest provider of government-funded hearing care

● Permanent part-time position (approx. 22.5 hours per week)

● Working at Darwin location (this is an onsite position)

Want to improve the lives of Australians, no matter who they are? 

Join us and build a career and future you’ll be proud of.

It matters more at Hearing Australia

Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it.

Your opportunity

As an Outreach Coordinator, you’ll be responsible for the logistical co-ordination and administration of outreach visits. Working side by side with people who go the extra mile, you’ll also love the feeling of helping children and adults who need us. Here’s how you’ll do it:

• Support Manager with rostering of clinical staff availability for outreach trips
• Act as the primary point of contact for enquiries (internal and external) relating to outreach visits and services

• Confirming outreach trip dates with communities, stakeholders in advance and in the lead up to the trip
• Invoicing & receipting as required
• Liaise with Manager and the Work Health Safety team to assess and monitor potential hazards on outreach trips. Re-evaluate trips, minimise risks and cancel or reschedule trips when necessary
• Engage in the reporting of hazards or incidents via the Hearing Australia reporting process

What you’ll bring

We believe the successful candidate will have excellent organisation skills, an understanding of First Nations communities and the ability to deliver outputs collaboratively with internal/external stakeholders.

You’ll bring:

• A good understanding of Aboriginal and Torres Strait Islander communities and culture
• Previous experience in a customer facing role

• Demonstrated commitment to best practice customer service
• Self-motivated to work independently, prioritise tasks to meet deadlines
• Must be able to work in multiple platforms including in a team setting, remotely and independently

What matters most? It’s simple – your drive to help anyone and everyone who needs us. And you’ll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country.

Why Hearing Australia?

There’s so much to love about a role with us. But our people say there’s three things that set us and their careers apart. They’re about:

● How we do what we do: Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere. At Hearing Australia, you’ll know you’re making a contribution that really means something

● Who we work with: Here, you’ll support and empower clients of all backgrounds. That’s what drives our teams and what makes them so special

● Where we’re going next: As our industry evolves, we’re committed to learning and improving what we do and how we do it and building an organisation where everyone can thrive.

What does that mean for you?

As Outreach Coordinator, you’ll know that every day, your work is helping children and adults who need us. Just ask Lauren, one of our dedicated Community Hearing Health Representatives, about why they choose to work with us:

“We look at the bigger picture. We handhold our clients throughout their journey.”

You’ll also enjoy a range of benefits, including:

• Attractive salary package includes a generous 15.4% superannuation 

• Paid parental leave
• Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well-being programs, salary packaging, discounts across an exciting range of retailers)